FAQ
FAQ
Can a design be modified to my desired look?
Absolutely!
Fixed styles cannot satisfy all customers, dlifferent customers’ aesthetic preferences will vary, and
different decoration styles have different product requirements. Therefore,in the design process, we
pay great attention to customer communication, from the customer’s needs to meet your pursuit of
personalization.
Can a shower drain be customized to match a provided color, stone or design?
Yes!
We have rich experience in customization and can customize the style, color,size, etc, of our products.
We can customize according to the pictures you provide to meet your pursuit of personalization.
What certificates do you have?
Many international certifications have been obtained due to our quality pursuit and control: ACS,BSCI,
CE,CQC,DVGW, ISO14001, OHSAS, SABS, WaterMark, and WRAS.
Are Yz products environmentally friendly?
Certainly!
We insist on developing energy-saving production lines and vigorously developing water-saving
sanitary ware.After years of research and development, we have made a breakthrough in
low-power water and energy saving.
What is the meaning of ADAPHow dolknow if the product meets ADA requirements?
ADA stands for American with Disability Act.ANSI A117.1 is a standard that defines requirements
a product must meet in order to comply with the ADA. All products displaying the ADA logo
comply with the applicable requirements.
What is the lead time for bulk orders?
We will make reasonable production arrangements according to the delivery time required
on the contract to ensure that we can send it out on time.
Do you offer expedited shipping?
Yes, we do.
lf you need the goods urgently, please let us know, and we will arrange the shipment and
expedited logistics for you as soon as possible.
Where are the items shipping from?
Our factory is located in Ningbo, Zhejiang Province, China, so generally, we choose to ship from
the port of Ningbo.
Are replacement parts available?
Yes, parts for our current standard products are available.
